The power of social media for various purposes can never be overemphasised. People use social media platforms for a host of things: to share their thoughts, socialise with friends and strangers, share parts of their lives, reconnect with estranged friends …
Tag Archives: Customer Experience
What does it take to go above and beyond for your customers?
I’m sure we’ve all heard the saying, “The customer is always right.” It’s a statement that’s been passed down from industry to industry across different generations all over the world. It emphasizes that customers should always feel validated and prioritized. …
Understanding Card Errors: A Guide For Improving Customer Experience
Card payment is a widely used method for online transactions worldwide, and merchants prefer it because of its popularity. According to Statista, in 2023, 26.7 billion payment cards were in circulation worldwide. This is mainly due to the collaboration …