I’m sure we’ve all heard the saying, “The customer is always right.” It’s a statement that’s been passed down from industry to industry across different generations all over the world. It emphasizes that customers should always feel validated and prioritized. …
Tag Archives: Customer Experience
Understanding Card Errors: A Guide For Improving Customer Experience
Card payment is a widely used method for online transactions worldwide, and merchants prefer it because of its popularity. According to Statista, in 2023, 26.7 billion payment cards were in circulation worldwide. This is mainly due to the collaboration …