Due to scheduled maintenance, transfers from the EU on Send App will be temporarily paused. This maintenance is important to improve our services and ensure a more reliable and convenient experience for you.

What This Means for You

If you are sending money from the EU using Send App, you will not be able to make transfers during this maintenance period. However, transfers from other regions are not affected and will continue as usual. We understand that this might be inconvenient and appreciate your patience.

Why Is Maintenance Necessary?

Maintenance helps us upgrade our systems and improve the overall performance of Send App. By doing this, we can provide you with faster, more reliable, and secure transfer services. We are using this time to improve our service and enable new features for users in the EU. Your experience and the safety of your transactions are our top priorities.

When Will Transfers Resume?

We are doing everything we can to reduce the maintenance timeline. Although we cannot provide an exact timeline, we expect services to resume soon. We will keep you updated and let you know as soon as the transfers from the EU are back online.

What Should You Do?

In the meantime, you can continue using Send App to make transfers from other regions without any interruptions.

Need Assistance?

If you have any questions or concerns, our support team is here to help. You can reach out to us via the Send App in-app messenger, and we will be happy to assist you.

We apologize for any inconvenience this may cause and appreciate your patience and understanding. 

Published by Owuraku Ohene Ampadu-Kissi

Senior Manager, Product Marketing