Welcome to the world of Flutterwave, where innovation meets empowerment. Are you an aspiring entrepreneur or small business owner looking for the ultimate toolkit for your journey? Look no further than our #UseFlutterwave series! 🚀#UseFlutterwave is here to guide you through the arsenal of tools designed to simplify your life and boost your business growth. Today, we are setting sail with SHiiP (see what we did there?) to show you how your commerce can be simplified with this tool. 

What Is SHiiP?

SHiiP is a  delivery aggregator company in Nigeria that provides access to over 80 delivery companies for both local and international deliveries, as well as end-to-end tracking, handling of merchants’ deliveries and shipments, and periodic discounts and affordable rates. It is the perfect solution for business owners who do not have direct access to a variety of delivery companies.The best part? Your customers can choose their preferred delivery service based on their location, budget and other factors.

Why the SHiiP integration is a game-changer for merchants

We’ve made it easy for merchants to outsource their delivery operations, freeing up time and resources to focus on growth and sales. The vast number of couriers also means that it is easier and quicker to fulfill orders, as there is a reduced risk of limited delivery options.

There is also an exciting new feature that makes organising deliveries even easier – order tracking! Now, when an order is placed on your Store, you can track the package’s journey from your dashboard. Here’s what it looks like:

This update means that you can better keep your customers informed about every step of their package’s journey, so all they have to do is wait for it in anticipation. This is sure to improve your customer satisfaction and have them as loyal customers! Now, you can focus on selling. SHiiP will do the rest for you!

The list goes on! Here are more game-changing features:

  1. Revolutionising order processing: SHiiP is your ultimate solution for seamless order management. Say goodbye to the old hassles of order handling. Now, with SHiiP at your fingertips, you can effortlessly process orders with a single click on your dashboard. This means swift preparation for shipping and stress-free pickup scheduling. Experience the power of lightning-fast order tracking like never before!
  1. Transparency in shipping costs and speed: Having complete visibility into shipping rates and delivery times right when you need them is a reality with SHiiP. When customers place orders on your Store and provide their address, SHiiP instantly compiles a list of available carriers in that area, complete with rates and delivery timelines. This means customers can make informed and precise decisions, selecting the perfect carrier that aligns with their specific needs for each purchase.
  1. Effortless payment splitting: SHiiP introduces an innovative feature that simplifies payments. Now, you can easily split your total order amount into shipping and item fees. Here’s how it works: when an order is complete, the shipping fee seamlessly flows into a dedicated SHiiP account, whilst the item fee lands securely in your account or wallet. The best part? Shoppers make just one payment, streamlining the process altogether. It’s a win-win for everyone!
  1. Customers stay in the loop with smooth order tracking: We’ve got your back when it comes to order tracking. Once you receive an order, it is swiftly handed over to the carrier of your customer’s choice. But we don’t stop there – we keep your customers in the know. A confirmation email is sent to them, along with a tracking link. With one click, they are redirected to the SHiiP tracking page, where they can watch their order’s journey to their doorstep unfold in real-time. They stay connected with every delivery!

How to use SHiiP with your Flutterwave Store

Setting up SHiiP is easy! Just follow these simple steps:

  1. Log in to your Flutterwave dashboard and click Store.
  2. Click on “Shipping” on the left sidebar on your dashboard.
  3. From the dropdown under shipping preference, select “Use Flutterwave’s shipping partners.
  4. Fill in your pickup address. This is where the delivery company will come to collect your customer’s orders.
  5. Make sure all your products have the correct weight as this is used to determine the delivery price for your customers.

When an order is placed, you will get a dashboard notification and an email from SHiiP letting you know the carrier your customer chose, and their delivery timelines. Once you see the order on your dashboard:

  1. Package the order and have it ready for delivery.
  2. Click on the order, then select ready for shipping.
  3. A dispatch rider will be assigned to pick up from you and deliver to your customer.

Now, here is what happens with the new feature. When your order is ready for shipping, you will be notified of three steps:

  • Picked up by shipping partner
  • Out for delivery
  • Delivered. 

You will also be given a tracking reference number.

To get access to all the amazing benefits that SHiiP will bring to your business with Flutterwave, sign up to Flutterwave and create a Store so you can start selling and delivering!

Published by Segilola Kola-Daisi

Product Marketer